Online Casino US
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
With a name like Casino US,
it would be a logical assumption that Casino US was the official online casino
of America. However, being the informed online gamblers that we are, we
know this is anything but the case. Despite their unofficial branding,
Casino US pulls out the red, white and blue - and even brings along a
young-looking Uncle Sam, beckoning player's to gamble online in the "I Want You"
fashion. Casino US is all fun and games in that sense, but when it comes
time to gambling online and doing business, they are as professional and fair as
they come. As a member of Vegas Partner Lounge, Casino US was and
continues to be certified according to the high standards of eCommerce and Online
Gaming Assurance since 2004, and their online casino operating license is held
through the Kahnawake Gaming Commission, established in 1994. Requiring
all online casino licensees to exercise up-to-date gambling fairness protocols
and the latest in modern online gaming solutions technology, a Kahnawake Gaming
license insures players are gambling in a strictly regulated and fair
environment. Vegas Partner Lounge upholds this reputation, providing services
for Casino US from their central offices in Panama City, Panama, Edificio Torre,
Universal Avenue.
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Casino Software
Microgaming takes the honors for developing and branding the
software platform at Casino US. Offering the latest edition of the VIPER
package of casino games, it is clear that Casino US takes their gambling
software seriously. Having chosen Microgaming to supply their software
solutions, Casino US gives their players the latest in customizable online gaming technology,
security and new games. Players have the option of gambling through a
no-download Flash platform or via a selective download that can be done through
a mail-order CD or through the Casino US online website. MAC user's will
have no problem accessing the Flash software platform (which provides the same
sharp graphics as the download version), while PC user's are advised to initiate
the download and installation of the casino software. Only taking a couple of
minutes to complete, the download and installation is accompanied with a
user-friendly, online tutorial. Players are prompted exactly how to
initiate both the download and installation, after which, they are taken into a
Secure Registration screen for opening a fun or real-money account.
When the registration is complete, which also only takes a few minutes, the
player will be directed to the online cashier (only when opening a real-money
account), where they will likewise be guided step-by-step in setting up
preferred deposit and withdrawal methods. When all of this is said and
done, the new account holder will be given a unique, computer-generated username
and password, and will then have the option of logging into the software to
commence gambling online.
For software downloads, a minimum of disk storage space and
graphics processing compatibility is required. Microgaming recommends players to
have at least 16 MB of RAM (Random Access Memory), a Pentium 100 processing chip
or higher, a sound blaster card and an 8-bit color screen card (although the
graphics themselves are 16-bit, and best displayed with a 16-bit color screen
card).
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Bonuses & Promotions
Staying true to the notion that everything is bigger in the US, there are
more promotions and bonuses offered at Casino US than most online casinos.
New players usually have the option of choosing from an assortment of bonuses,
accommodating a variety of bankrolls. For instance, at the time of this
online casino review, Casino US was offering new players one of three free cash
bonuses. For players with smaller bankrolls or who do not like to haggle
with wager requirements, there is a 300% Match Bonus up to $30 Free, which means
a player only needs to deposit $10 to have $40 of gamble money.
Another option is the 100% Match Bonus up to $100 Free. Or, if a player is
out for big money and/or has big money to begin with, Casino US offers a 35% Match
Bonus up to $1,350. This means if a new player initially deposits $1,000, they will receive
$350 Free in Bonus Money.
Casino US has a highly efficient Bonus System, which not only keeps track of an
account holders play-through stats in meeting the wager requirement, but also
prevents against both unintended and deliberate bonus abuse by auditing
suspicious cash-ins and automatically transferring bonus credits into redeemable
casino credits. The wager requirement for all bonuses offered at Casino US
is 30x. All slot machines, including video slots and progressives,
American Roulette and Parlor Games such as Keno count towards 100% (wager for
wager) of the 30x play-through requirement. In other words, a $10 bonus
would have to be gambled over 30 times, which amounts to $300 in wagers.
$300 wagered at slots, American Roulette and parlor games will meet this
requirement. If a games counts less than 100%, such as Casino War (which
counts 25%) the player will have to wager more than $300 in bets. At a 25%
rate, the player would have to wager the same $10 bonus ($300 in bets) at a 25%
scale four times over, which would equate to: $300
.25 (25%) = $1,200. Other casino games counting 25% toward the
play-through are Sicbo, European and all other Roulette versions and table
poker. Video poker, craps, baccarat and all forms of blackjack except
Classic Blackjack count 5% of each wager used to meet the play-through
requirement. Considering the above-average payout percentages found at
Casino US, as well as the statistical evidence that shows the majority of
players will gamble their deposits over at least 30 times, these are fair
bonuses.
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Games & Payouts
Microgaming is widely known to offer one of the largest
portfolios of online casino games (if not the largest) on the internet.
The VIPER series includes Over 200 casino games, and is programmed to
offer odds that exceed the Nevada Gaming Commission. In other words,
players are gambling with odds better than Vegas. All of the traditional
table and parlor games, video slots, reel slots, progressive games, and video
pokers are offered on the software platform in addition to new game releases
throughout the year. There are nineteen progressive games, which is more
than some online casinos combined, including progressive Triple 7's Blackjack,
Roulette Royale and Cyber Stud Poker. The video poker machines and video
slots total over seventy in number, providing a divers selection of stake sizes
and entertaining themes.
With odds better than Vegas, players can expect to gamble
with above average payout percentages. In addition to frequent monitoring of
software activity, a monthly payout report is prepared by a non-affiliated
accounting firm. In this particular case (which is the case for all of the most
strictly regulated online casinos) the global accounting firm of Price
Waterhouse Coopers prepares the payout reports. These can all be viewed on the
Casino US website dating back until October of 2002 - through the linked logo at
the bottom of the window. Percentages for all games average around 97%,
with each month hitting a little more or less than this median. For
instance, slot machines returned 98.01% in December of 2005, and returned 96.25%
in May of 2006. The table games in May of 2006 hit a whopping 99.81%.
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Online Cashier
The Casino US online cashier is where all financial
transactions are processed. A virtual interface for the electronic cash
merchant, Proc-Cyber Services, the online cashier is protected with a Secure
Socket Layer (SSL) firewall and 128-bit encryption. For those players who are
not sure what this means, it simply designates the online financial
industry-wide protocol of scrambling (encrypting) and descrambling information
sent over the internet. In order to verify if you are about to send information
over a secure, encrypted connection, check to see what the url, or website
address, says. If you are about to send information from a page that is
addressed with a beginning url of https:// (instead of http://), then you are on
a secure connection. The addition of the letter "s" to http:// means your
transaction will be protected against interception.
Using the same 128-bit Encrypted Online Security
Protocols of sending and receiving financial transactions, there are several
third-party eCash account services available through the Casino US cashier,
including Citadel, Click2Pay, Neteller, PaySpark, MoneyBookers, UseMyBank,
PaySafeCard, FirePay, Switch/Solo/Delta Cards, Visa and MasterCard, bank wires,
money transfers and checks. In addition to allowing players to view every
transaction they have made within the Casino US cashier via the Cash Check
System on the software platform, players can visit Proc-Cyber Services to look
up any and all of their credit card transactions. Fraud prevention and identity
protection are top priorities at Casino US and Proc-Cyber services, which is
evidenced by the operation of Fraud Departments strictly devoted to this cause.
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Gaming Policies
The inclusion of gaming policies
set forth by Vegas Partner Lounge and Casino US are provided here for the
player's benefit, and in no way are intended to substitute for the published
terms and conditions as divulged on the websites of Vegas Partner Lounge and
Casino US. We recommend that all players read the terms and conditions
regarding the signing up for online casino bonuses and promotions of any kind,
as well as the gaming policies and obligatory terms the player must abide by
when accessing the software and opening an account with any online casino, no
matter how good its reputation. The policies listed below are summaries of
what we feel to be the most important of these terms, which we have gone over
and summarized with the intent so players may verify for themselves that there
are no unreasonable and demanding terms and conditions not generally practiced
by licensed and regulated online casinos such as Casino US. If there were
any terms of this kind, Online Casino Project would not go so far to publish
a review of the gaming site, and by no means give our recommendation.
Again, only the gaming policies published on the Casino US and Vegas Partner
Lounge websites are binding between the player and Casino US.
1) All account holders must provide
proof of age and identification when opening an account, and may be requested to
provide further proof when withdrawing funds. Since legal gambling ages
may vary depending on one's country of residence, players must meet the age
requirements of the country in which they live.
2) Employees, family members of
employees, affiliates, partners, distributors, agencies and subsidiaries of
Casino US and Vegas Partner Lounge are exempt from opening an account with
Casino US or any other online gaming properties of Vegas Partner Lounge.
3) Real-money account holders are
individually responsible for partaking in online gambling activities, and do so
at their own risk.
4) Casino US reserves the right to
freeze a real-money account and/or permanently close it if the player is found
to have done any of the following:
-
Opens a second real-money account
with Casino US under the same or a different name.
-
Uses a different name/identity for
account registration and banking registration with the casino cashier.
-
Processes a withdraw of
bonus/promotion cash that has not been properly played-through as required by
bonus policies.
-
Willingly divulges misleading
personal information when registering to open an account.
-
Lies about his or her age.
-
Gives another individual access to
their account.
-
Gambles with a professional intent
for an organization or other non-entertainment purpose.
-
Requests charge-backs on the same
credit card used to make deposits with the casino.
-
Participated in any of the above
acts at other online casinos or online gaming sites.
5) Casino US does not tax winnings;
Therefore, it is each players responsibility to report their winnings and pay
appropriate taxes.
6) If there are any disputes or
accusations brought up by the player against Casino US, they must be made known
to Vegas Partner Lounge no later than fourteen days from the date of the
incident.
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Casino Customer Service
The customer service department for Casino US
is based out of the Vegas Partner Lounge headquarters, which although is not
located in the U.S., employs a well-trained, English-speaking staff of technical
and general support assistance. Vegas Partner Lounge has developed one of
the best reputations in the online casino gambling industry for treating all of
their players professionally, cordially, and punctually. There have been
no unresolved complaints and hardly any player issues since going online back in
2002, which is an excellent track-record for any online casino. Toll-free
telephone support for English residents is available at 1-800-567-2360 or
1-800-567-2360. Casino banking and questions regarding merchant accounts
can be emailed to banking @ vegaspartnerlounge.com, while technical assistance
and general questions can be emailed to support @ casinous.com.
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Awards
First off, if there was an award
for "Bonus Diversity", Casino US would take the honors. However, what
lends the most acclaim to Casino US is the "Best Online Casino Software" award
given to Microgaming in 2004 for their VIPER series of casino games, which
Casino US now offers. Vegas Partner Lounge and Casino US sister site,
Crazy Vegas Casino, have received top honors from online player pool awards for
their customer service and management relations within the online gaming
industry, which directly reflects on the services offered by Casino US.
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Casino US for more information
