Casino Software

Villento Casino went all the way when optioning their software platform provided by Microgaming.  As mentioned, Villento uses the latest edition of VIPER, which provides realistic 32-bit graphics and a large selection of classic and modern casino games.  Minimum system requirements for downloading the software are a 32-bit operating system using Windows 95/98/2000/NT/ME/XP, 32 Megabytes of Random Access Memory, 25 Megabytes of hard drive storage space, and a properly installed online connection. Villento Las Vegas also offers a no-download Flash version of the same software platform, enabling players to open Fun accounts and participate in unlimited play-money gambling.  At any time, players can open a real-money account and sign up with Villento's online cashier for preferred accounting methods.

In addition to allowing Selective Game Downloads and upgrades (non-downloaded games are designated by a red dot), the VIPER platform also comes configured with the PlayCheck and CashCheck systems. These password- protected account history monitors, allow players to view all of their real-money transactions from day one, as well as detailed game results for tracking specific gambling sessions and hand outcomes.

For players who opt to download Villento's online software platform, there is a very helpful step-by-step tutorial guiding less experienced computer users on how to get started.  Sections covering Installation, Registering an Account, Logging in to an account, and adding/customizing one's game portfolio are all broken down into Frequently Asked Questions which are explained in an organized and succinct manner.

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Bonuses & Promotions

An array of bonuses and promotions are available at Villento, all of which are ongoing mainstay's as part of their comprehensive Player Loyalty Program. The new member bonus is a 100% match deposit up to $100, and triple loyalty points are available on select slot machines for three days out of every week. There are also personalized weekly match bonuses, weekly free cash draws, reoccurring slot machine and table game tournaments with guaranteed jackpots and cash prizes, free giveaways, and surprise tournaments with luxury prizes like vacation getaways and new cars. At the time of writing our Villento Casino Review, the Loyalty Club was throwing a "3 Million on the House" competition awarding three million loyalty points as part of a free draw. Speaking of the Villento Las Vegas Loyalty Club, this is a multi-tiered program that has better perks than many Las Vegas casino resorts. Depending on how much one wagers each month, a status of Club, Silver, Gold and Platinum is automatically assigned to a player. Points calculation is on a scale of one point for every $1 bet on slots, keno and scratch cards and one point for every $2.50 wagered on video poker and table games (aside from craps and roulette).

Claiming a bonus is handled by the Villento Casino Promotions Manager, which provides access to a login page where a player only needs to enter their account number and promotion code provided on the promotions page of their website. Once the bonus is in a player's account, it is managed by Microgaming's newly developed Bonus System, designed to insure proper play-through and prevent inadvertent or intentional bonus abuse. On Villento Casino's website, there is a highly informative Flash movie that explains, step-by-step, how the wager requirement is met and when the bonus is eligible for cashing out. The way the system works is that under a 30x wager requirement (which is the standard wager requirement for most promotions these days), for every $300 a player bets, $10 is automatically transferred from the player's bonus account to their real-money account. If a player runs out of original deposit funds before meeting the wager requirement, the bonus will be used to place wagers, but will still transfer credits between the players cash account and bonus account.  Withdrawals are allowed at any time.  If, however, the player does so before meeting the wager requirement, the original bonus amount will be deemed null and void.  Every wager a player makes, the Bonus System automatically tabulates the play-through conversion, which a player can view in real time while logged into their account.  This is a great convenience compared to some other online casinos in which a player must call customer support to find out how their bonus wager requirement is coming along.

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Games & Payouts

Gaming Policies

The general terms and conditions presented below are solely for the player's guidance and are in no way binding between Villento Las Vegas Casino and the player, as are the General Terms and Conditions on the Villento website. Their inclusion here are to serve as a guideline, and are provided as evidence of Villento's commitment to a fair and ethical online gaming environment.

1) All players agree to abide by the rules as set forth by Villento Casino, and that all rules are subject to change, which the player must also agree to follow.

2) All players agree to accept the terms and conditions posted on Villento's website as the sole, binding agreement between the player and online casino, and that if a player is discovered to provide false and/or misleading information when registering for a Guest or Real account Villento Casino reserves the right to suspend a player's account.

3) No more than one account per household is permitted to be opened at Villento Casino.

4) Player agrees to provide picture identification issued from a recognized country, as well as a faxed or mailed copy of the front and back of any credit cards used to fund the account.

5) Player is informed that all any irregularities between the name and address on a credit card and the name and address on a player's account will warrant all transactions to be made with said card as null and void.

6) Players agree to receive hardcopy mail through the address provided at the time of their registration and may request to be taken off the mailing list by emailing unsubscribe @ villentonews.com with the word "UNSUBSCRIBE" in the message subject box. The same goes for emails sent by Villento Casino to players announcing upcoming promotions.

7) Player attests to knowing that gambling is a form of risk and as such poses the possibility of losing money.

8) Player agrees he or she is familiar with the rules of the game for all casino games they play on the Villento gaming platform and that game rules and betting regulations are available through the "Help" when logged into the casino.

9) Players agree to be of legal age to gamble as deemed by the governing laws of the country in which the player resides.

10) The player is to agree to prevent access to their account by third party's at the player's consent, and that if such is to happen, the player and not the casino will accept full responsibility.

11) The player acknowledges there are laws governing their participation at the online casino and that not including those laws which are in effect in the country which the player physically resides, the online gambling activity in Villento Casino is entirely legal.

12) Any consequences incurred by the player as a result of entering the casino, opening an account, participating in games or breaching contracts with the casino may not be used to hold the casino or any of its employees, shareholders, affiliates and partners liable.

13) Player asserts their participation in the casino is not in a professional capacity, but comes from a personal interest.

14) Players are strictly prohibited from implementing the use of software or casino robots to make gambling decisions for the player and if caught could be expelled from the casino, have their funds confiscated (not to exceed net winnings), banned from future promotional offerings and be registered on a "restricted players" list shared by several online casinos.

15) Player is prohibited from making claim to intellectual property owned by Villento Las Vegas Casino.

16) All accounts that have not been logged into over the course of six months will be closed and all funds will be held by the casino.  Players have a time period of an additional six months to lay claim to such funds, which they must apply to receive back.

17) Player notifies that reversals made on a real-money account using FirePay will be rejected due to the time-sensitive components of the FirePay system.

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Casino Customer Service

Billed as the newest Las Vegas Resort of online casinos, Villento has no choice but to offer the most cordial and efficient customer service in the business.  They provide four different ways to contact them - email, live computer chat, toll-free telephone, and facsimile. Players are guaranteed to reach an intelligible staff member, for Villento Las Vegas only caters to English speaking players. Live chat can be accessed directly from the "Contact" page on Villento's website, and emails can be sent to help @ villentosupport.com. Toll-free telephone support is available.

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Awards

As mentioned at the start of our online casino review, Villento will be a prime candidate this year for "Best New Online Casino".  So far, their excellent track record in player satisfactions and retention is impressive to online gambling veterans and those who are familiar with the management team at Villento Las Vegas Casino. The Microgaming VIPER software platform offered by Villento has been an award winner for Best Casino Software, deemed so by players in online polls. Villento has won a GOM Bronze award for Best Customer Service in 2006.

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