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Golden Reef Online Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Golden Reef Casino is a name that is familiar with
thousands of online gamblers. Having a personal
touch with customers and a unique image, many of Golden
Reef's players have been members for years and not even
realized that Golden Reef is owned and operated by the
Casino Action Group - a recognized and reputable
operator of online casinos and gaming sites who has been
in business for nearly five years. On the internet, five
years of business is considered a long life span, which
usually foretells a business that is going to stay
around and continue doing well for itself. There
is no doubt that the Casino Action Group falls into this
category, considering their excellent track record with
online gamblers and regulatory agencies like the Kahnawake Gaming Commission, which Golden Reef holds
their online gambling license through. Backed by
Microgaming Software, who Casino Action Group uses to
power all of their internet gaming sites, Golden Reef is
a trusted name offering reliable and sophisticated
service.
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Casino Software
Powered by Microgaming, the software platform at Golden Reef is one
of the best in the industry. All games are designed in computer animated,
3D graphics with virtual sound and real-time functionality. The download
requires a standard PC operating system platform developed by Windows, and only
takes seconds to transfer all required data and gaming components. A Flash
version is also available, which does not download on the user's computer, but
rather, provides instant access to all games except for those with real-time
progressive jackpots. The operating system is easily navigable, providing
options for contacting live customer support in chat mode, access to the online
cashier, game instructions and access to game results, financial transactions
and several customizable features, such as playing modes and playing screen
views. Overall, the software platform at Golden Reef Casino is intuitive,
simple to navigate, and highly reliable. All components are protected by
128-bit encryption security and are programmed with authentication codes and
password protected logons.
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Bonuses & Promotions
Golden Reef has a wide selection of promotions in addition to a
steady welcome bonus for new players. Reasonable wager requirements govern
the welcome bonus, which all players are guaranteed to receive within two hours
of registering a real money account. Players have the option of declining
the match bonus at the time of choosing their preferred deposit method and
currency of choice. The ongoing, weekly promotions are very popular with
members, and offer a great opportunity to earn extra money in addition to
playing ones casino game of choice. Covering tournaments geared towards
slot machines and the online blackjack tables the daily promo events take place
every weekday. Monday is home to "Munchkin Monday's", in which players
compete for cash prizes totaling $1,500 while playing the Munchkin online slot
machines. Tuesday sets the stage for "Loaded Tuesdays", which awards
$1,000 between ten lucky players who play the "Loaded" slot game on Tuesdays.
Throughout the hours of Thursday, members can participate in in
"Thunderstruck Thursdays", which is a $1,500 competition that gives out free
money to eleven different players who choose to play Thunderstruck slots on
Thursdays. Friday is probably the most anticipated promo of the week,
which awards $400 to the player who scores the most points playing Cabin Fever
slots. Called "Friday Fever", $1,500 is shared between the top ten scoring
players. As for online blackjack action, every week culminates in the
"Blackjack Masters" finale, which weighs weekly points earned by VIP players at
all of the blackjack tables (there are several versions of blackjack to choose
from), and awards $1,000 to the top ten scoring players. None of these
promotions can accurately be called tournaments or even contests, for players
are awarded free money just for playing the games.
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Games & Payouts
The games suite at Golden Reef Casino is composed of over
one-hundred-forty casino games on the download version and over one-hundred
games in the Flash suite. Nineteen different games come with progressive
jackpots, including Major Millions, King Cashalot, Cash Splash, Treasure Nile
and Fruit Fiesta for the major progressive online slot machines, as well as
Cyberstud Poker and the very popular Roulette Royale. All major table
games that can be found in land-based casinos (and then some), including many
versions of blackjack, are offered on both the download and Flash casino
software platforms. Table stakes are clearly stated for each game, and can
be as low as pennies, depending on the game itself. Fifty cent blackjack
tables are very popular here with players, especially for those who are new to
the game or who are learning the Basic Blackjack strategy.
As for payouts, these are audited
and verified on a monthly basis by world-renowned accounting firm, Price
Waterhouse Coopers, who analyzes all software data and transparent applications
to insure the amount of payouts going to players in relation to the amount of
money gambled by players falls within government regulated and competitive
payout percentage standards. Visitors to the Golden Reef website have
complete access to published payout reports spanning multiple, consecutive
months - signed by Price Waterhouse Coopers - which show that casino game
averages consistently fall in the upper ninety percentile, specifically in the
96-97% range.
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Online Cashier
All financial transactions made through the Golden Reef cashier are
processed by Purchase On Net Ltd., who is widely recognized as one of the
leaders in payment processing for online casinos and gaming sites. All
major deposit and withdrawal methods are accepted, including NETeller, PaySpark,
Citadel, FirePay, Click2Pay, InstaDebit and Visa/MasterCards. For quick
access to funds, the Golden Reef cashier permits instant payments via NETeller,
which is one of the most widely used eCash accounting systems for online casino
players on the Web. Although there are daily and weekly withdrawal limits
using the NETeller Instant Payment system (depending on a players VIP status),
no other method gets money transferred from an online casino account faster.
In addition to providing a wide resource of deposit and withdrawal methods, the
Microgaming platform enables all players to access the CashCheck system via the
online casino lobby. Upon entering this system, players have complete
access to an audit trail of all their deposits, withdrawals and miscellaneous
transactions made through the Golden Reef Casino cashier.
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Gaming Policies
1. Taxable Winnings - Player winnings are not subject to being taxed
by the casino.
2. Player Registration - Players must verify they are of legal age to download
the gaming software and play in the casino. Players must also agree to
cease from saving their account username and password on their personal computer
if they are to be protected from repercussions of illegal logins from
unauthorized parties.
3. Limitations on Funds - In the interest of player protection and curbing
problem gambling, players who opt to and are permitted by their banks to make
deposits with a credit or debit card will be monitored and imposed with daily
deposit limits by the casino cashier.
4. Personal Details - Private information pertaining to a players identification
are not shared with third parties unless mandated by law/subpoenas specific to
the casino servers country of host.
5. Organized Competition - All players must abide by terms and conditions for
voluntarily entered competitions organized and operated by Golden Reef Casino.
6. Bonuses and Promotions - Players are bound by terms and conditions governing
deposit bonuses, reoccurring promotions and special offers. Players are
advised to read all terms and conditions before agreeing to receive any
promotion or bonus of any kind.
7. Policy of Exclusion - The casino may at any time deny a player who is found
guilty of illegal activity or suspect of participating in illegal activities
against the casino, access to one's account.
8. Policy on Player Winnings - Before receiving payments, all funds will be
certified by the casino, and may require the player to provide additional
identification in certain circumstances.
9. Legal Policy - All players are bound by the laws and gambling regulations
imposed by the authority of the Kahnawake Gaming Commission in the Mohawk
Territory of Canada. Players are further subject to legal processing,
including court mediation, under the laws of which the Kahanawake Gaming
Commission is itself governed by. Players who are caught participating in
any illegal activity will be reported to the presiding authorities.
10. Inactivity of Account - All accounts that have not been active (meaning not
logged into by the player) for ninety consecutive days will be considered
dormant and closed by the casino. If there are any remaining funds in the
account, they will be deemed forfeited to the casino by the account holder.
11. Currency Exchange - All currency exchange will be rated at the worldwide
exchange rate at the time of such exchange. Players have the option of
changing their currency of choice at any time.
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Casino Customer Service
The customer service department at Golden Reef follows a "thirty
minute or less" policy, meaning they guarantee a reply (not just an
auto-response) to all emails within thirty minutes of being sent by the player.
While logged into the the casino software - for both flash and downloadable
versions - players can engage in live chat with customer service reps and casino
hosts. The latter method is unequivocally the best and most efficient way
of receiving help while online. Satisfaction ratings amongst players has
been above average, and no cases of player abuse have been reported.
Customer service can be contacted at svsr @ goldenreefcasino.com, technical
support at technical @ goldenreefcasino.com and general inquiries at support @
goldenreefcasino.com.
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Awards
Golden Reef Casino has received unanimous positive reviews from
players and has not been the subject of any deceitful or suspected actions.
Golden Reef uses Microgaming casino software, which is one of the most widely
awarded software providers on the market.
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Visit
Golden Reef Casino for more information.
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