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Silver Oak
Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Silver Oak Casino is a newly rebranded
RTG-powered online casino under new management. Based out of Costa Rica, Silver
Oak is licensed to do business offshore, and yes, is largely focused on catering
to online gamblers residing in the U.S. In fact, Silver Oak has a higher success
rate in securely and quickly processing deposits from U.S. players than most of
its competition. Not the same Silver Oak that was associated with the Crystal
Palace Group, the newly independent SilverOakCasino.com stands out from the rest
of the pack by offering a comprehensive promotion package, a commitment to
outstanding customer service and, quite simply, raising the bar in operator
transparency for RTG casinos.
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Casino Software
Using the latest version of Real Time Gaming's high-speed software
platform, Silver Oak is up to speed with the best in online gambling graphics,
gaming technology and security/safety applications. Fun money or real money
wagering is available on both an Instant Flash (no-download) platform and a
fully downloadable software bundle hardly making a dent in disk space and taking
less than a minute to complete. For fairness verification purposes, Silver Oak's
RTG powered platform has been tested for proper RNG operation (fair odds and
unpredictability) by renowned global testing facility, Technical Systems Testing
(TST).
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Bonuses & Promotions
This is one area where Silver Oak Casino shines, and quite frankly,
stands out from much of it's U.S. facing brethren casinos. The main advertised
welcome bonus covers ten deposits and is worth
100% up to $10,000 Free total.
The play-through is 30x and the maximum withdraw on bonus winnings is twice the
face value of the bonus. As this promo covers ten deposits (each worth up to
$1,000 Free), each subsequent bonus is contingent on whether or not the previous
bonus was used to maintain a positive balance. In other words, once you come out
ahead, no more of the welcome bonus offers can be claimed. However, Silver Oak
offers a host of other reload bonuses and ongoing promotions, including 30-60% cashback bonuses, 10% cashback on weekly losses and weekly reload bonuses
ranging from 100-160% Free. And for players who make at least two $25 deposits
in any given month, they will be entered to win a $10,000 bonus chip monthly
sweepstakes draw.
Games & Payouts
There are well over 125 casino games available for play at Silver
Oak, including over 75 slot machines. For a comprehensive view of what is
available, it is highly recommended to visit the Silver Oak Casino website,
navigate to the games page and use the Casino Games Finder to search games by
type, jackpot and/or popularity. Detailed playing instructions are published for
every game available, and the slots especially are explained in great detail.
According to the most recent reviews, Silver Oaks payouts are in the upper
nineties percentile. For more details, contact Silver Oak customer or TSTglobal,
which provides software RNG certification for Real Time Gaming Software.
Online Cashier
Silver Oak
Casino accepts a wide range of eWallets for making deposits and withdrawals,
and uses the latest encryption and server technology to process transactions and
store transaction audit trails, which each player has full access to for his/her
records. Processing times for deposits and withdrawal vary, depending on the
method and player's country of residence; However, most all deposits are
processed instantly, while cash transfers can take up to 20 minutes. Preferred
withdrawal methods for U.S. players include bank wires, bank checks and cash
transfers. Withdrawal requests are speedily processed (no more than 7 days),
which is a claim that Silver Oak prides itself on. All first time withdrawals
are subject to ID Verification with a Credit Card Agreement Form - normal policy
at all online casinos. Maximum withdrawal amounts are $2,500 per week.
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Gaming Policies
All online casinos operate by a set of terms and conditions, and Silver Oak
Casino is no different. In fact, after an in-depth review, there are no red-flag
terms to report. Enforcing a generally accepted code of practice, Silver Oak
imposes restrictions on opening multiple accounts and claiming multiple bonuses.
Online Casino Project is very pleased to report that Silver Oak is, in fact, one
of the most transparent RTG online casinos out there today. No offense to RTG,
the fact of the matter is that other software platforms, like Microgaming, have
been leading the way in gaming responsibility standards since the dawn of online
gambling. Many RTG licensees have lagged in this area, and Silver Oak is doing a
fantastic job at changing this stigma - something which RTG should be proud of.
In the event of a player dispute, i.e., payment/withdrawal issue, Silver Oak
provides a current resolution form through RTG's complaints processor and
mediator - Central Dispute System. Click the CDS logo on
Silver Oak's homepage
for more details.
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Casino Customer Service
As mentioned, Silver Oak is committed to serving the U.S. and Canadian online
gambling communities, and as such, operates a toll-free telephone line
specifically dedicated for players residing in North America. And while Silver
Oak's Live Chat support is not in-house, they use the services of LivePerson,
which is a highly rated customer service support center highly experienced in
the online gambling sector.
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Visit
Silver Oak Casino
for more details and information.
LEGAL DISCLAIMER:
Online Casino Project.com is an independent,
non-affiliated reviewer of online casinos and poker
rooms, which are to be used for entertainment
purposes only. As such, onlinecasinoproject.org
shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
this website. |
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